Customer reviews

We started our business in 2008 and spoke to Ben who assisted with our website and back office system. I can't praise Ben and the team enough - they are always on hand to help with queries and have trained a good few members of our team along the way.

Changes are always dealt with promptly and Ben helps with any new ideas or upgrade requests we have. We would quite simply be lost without them!!
Value for money
5 stars
Service
5 stars
Quality
5 stars
Recommend?
YES
Customer review
Lisa Quayle
Quayles Estate Agency
I can not fault the service from Thesaurus, we have used them for 11 years for our estate agent software and are now using the cloud based version Universal Anywhere. They have been keen to develop the software as time has moved on to suit ours and other agents ever developing needs. A particular mention to Adam and Paul who helped us through a difficult IT situation 3 years ago and kept the business moving and in fact improved systems.
Value for money
5 stars
Service
5 stars
Quality
5 stars
Recommend?
YES
Customer review
Richard
Clear Water
We had an issue with our system early Saturday morning and Paul was able to solve it remotely... got us out of a big whole for the weekend!! Thank you.

Value for money
4 stars
Service
5 stars
Quality
5 stars
Recommend?
YES
Customer review
Ray Cline
Adrians Property
The company offers a reliable service at a competitive price with a product that has grown with our needs over the years

Value for money
5 stars
Service
5 stars
Quality
5 stars
Recommend?
YES
Customer review
A Nicholson
Nicholson Estate Agents
I'd previously used Thesaurus in another business and had been delighted with the product, so when the time came to open my own online estate agency there was never any doubt as to which provider I would choose. Clocking in at around a third of the price of many of major estate agency software companies - Thesaurus packs an amazing range of features for its monthly subscription cost. What has surprised me more than the quality of the software is the level of support that accompanies the service. My dealings have been mainly with Paul who has turned around all of my queries in a matter of hours - often minutes.

No query is too large or small and if he cannot talk me through the answer, he will remote desktop into my machine to fix the problem for me. Upon taking out my subscription, I was provided with an hour long training course free of charge which walked me through the important features I might need to use from day-to-day. For example, how to add vendors, properties, customers and how to add appointments to the diary or send an email shot. Paul kindly used my branding to create a specialised template for brochures and email shots - which has saved me hours of time. I'm always finding new and useful features and once you get used to the system, it's incredibly easy to use. I'd recommend Thesaurus to anyone. They're a Yorkshire company too - which means they're bound to be brilliant!:)

Value for money
5 stars
Service
5 stars
Quality
5 stars
Recommend?
YES
Customer review
Sophie
Simplymoov Estate & Letting Agent
I have been in real estate for 30 years. My company in NW London used Thesaurus to build our website and we use Universal anywhere to service both this and all the other websites we use via data feeds. Whenever I ask for updates to the website they are done very quickly. When I set my office up in Thailand I used exactly the same service as for my London office and even though it is 6000 miles away from Thesaurus's offices we have exactly the same level of speed and service. I highly recommend this company.

Value for money
5 stars
Service
5 stars
Quality
5 stars
Recommend?
YES
Customer review
Stephen
Woodrow Morris Estate & Letting Agent
The guys at Thesaurus are always on hand and immediately respond to our occasional questions. They are currently designing a new website for us which is looking good and nearly ready, and they have designed new templates for our property details - the service is second-to-none and we can heartily recommend them!

Value for money
5 stars
Service
5 stars
Quality
5 stars
Recommend?
YES
Customer review
Alison
Corbin & Co
We have used Thesaurus for nearly 10 years. During this time we have received excellent service across their product range. Our web design, managed by Ben was patiently executed for us and nothing was too much trouble.

Value for money
4 stars
Service
5 stars
Quality
5 stars
Recommend?
YES
Customer review
Andy
Location Chelmsford
We have dealt with this company for over 12 years. They have always been very helpful, supportive and easy to contact. They are very pleasant to deal with and know who you are when you call. Highly recommended.

Value for money
5 stars
Service
5 stars
Quality
5 stars
Recommend?
YES
Customer review
Karen
Zone Estate Agency
We have worked with Thesaurus since our company was set up in 2008 using Universal Anywhere. The entire team are helpful, efficient and pleasant to work with. I'm always impressed at how quickly they respond to any questions or requests. The software itself is constantly being updated as customer needs change. Would highly recommend.

Value for money
5 stars
Service
5 stars
Quality
5 stars
Recommend?
YES
Customer review
Helen Turpie
Turpie & Co, Estate & Letting Agent
Thesaurus has been a huge support since we opened in 2013, we quite simply couldn't operate without their help. Their back-office system is easy to use, quickly produces documents and brochures for us, and is invaluable in managing our client and property data securely and efficiently. Their Universal system is one of the cheapest available, and offers excellent value for money when compared to the competition.

Value for money
5 stars
Service
5 stars
Quality
5 stars
Recommend?
YES
Customer review
Ken
Alexander Gibson Estate Agents
We have been customers of Thesaurus for about 15 years. Their service has always been superb and even the smallest suggestion or query is looked into in depth by them. Many of our needs and suggestions have been built into their software. I have recommended them to several firms in the past and will continue to do so.

Value for money
5 stars
Service
5 stars
Quality
5 stars
Recommend?
YES
Customer review
David
Brockenhurst
They have developed the software to improve and enhance it along with industry changes and our growth from 1 to 4 offices. They have always listened to our needs for the software and usually come up with a solution. The software is simple to use and easy to learn for new staff who have used other software or who are new to the industry.

Value for money
5 stars
Service
5 stars
Quality
5 stars
Recommend?
YES
Customer review
Michael Essex Barns
Essex Barns
I would have no hesitation in recommending Thesaurus. They have been supplying us for several years and I have always found them to be helpful and professional.

Value for money
5 stars
Service
5 stars
Quality
5 stars
Recommend?
YES
Customer review
David
Esale
When Ben sent me the link to review his companies service I could not be more happy to do so. The service I have received has been superb, always professional and prompt they have done everything I have asked of them and more. I would recommend Thesaurus technology highly for their web design and software package, I did a lot of research before signing up with them and found them to be very competitive on price also. Keep up the good work!

Value for money
5 stars
Service
5 stars
Quality
5 stars
Recommend?
YES
Customer review
Rowland
Littlefield
The guys at Thesaurus asked me to write a review for them. I could not be happier than recommend them. As agents we are always asked for more and more money from service providers and advertising companies. To be honest i begrudge paying most bills because service is not what it should be. I can honestly say hand on heart this is not the case with these guys. First off they charge what i feel is a reasonable fee, its not eye watering and i feel i am getting value for money and not being squeezed for every penny, A refreshing change from the norm! Second of all the staff are helpful, they always have time and do not rush if i have a problem, they have always managed to answer all of my questions. Third is they do not charge for every little change or issue you may have.

This i feel is top level service, i honestly feel like i have a Platinum membership with these guys! again so nice not to be charged to add an email account to a phone! The only very minor downside is the system is not the most attractive visually. But this is minor and i am being picky! I started using Universal in 2003 when i was an employee at a firm, I then went to run a large independent with 7 offices and quickly got them use Universal (which they still do to this day). When setting up my own agency it really was a no brainer who i would choose. I have in the past used other providers, yes they may look flasher but they do not do anymore than these guys and they are all considerably more expensive. All in all if you want a professional CRM system or website at a fair price and enjoy dealing with the people you pay - Sign these guys up!!!!

Value for money
4stars
Service
5 stars
Quality
4 stars
Recommend?
YES
Customer review
Tim
Jacks & Jones
I cannot recommend this firm too highly. We have used their services for many years and are totally happy with their service and support.

Value for money
5 stars
Service
5 stars
Quality
5 stars
Recommend?
YES
Customer review
Paul
Reynolds Estate & Letting Agent
Always very helpful and reliable. Also made an excellent job of our website which we are very pleased with.

Value for money
4 stars
Service
4 stars
Quality
4 stars
Recommend?
YES
Customer review
Sophie
Simplymoov Estate & Letting Agent
I have been in the in the estate agency business for over 21 years and when I had finally set my own company up I decided to use Thesaurus Technology, I had previously used them in 2008 whilst at a different company and just loved the way you can add users, access the database remotely and speak to someone who knows what they are on about. Value = 10, support = 10, website design and consultancy = 10 the cost for web and 1 year software package for 1 user was such good value it has already saved me money and keeps my business inline.

Value for money
5 stars
Service
5 stars
Quality
5 stars
Recommend?
YES
Customer review
Craig
Mason Kelly
Having used other more complex, more expensive packages before, I was a little unsure that Thesaurus could provide us with what we wanted. But I was wrong, the features are all easy to use and covers everything we need. It does everything we need from high quality property details, upload portals, invoices, database... all you need as a letting agent. Would highly recommend and Paul Farthing is always on hand for ad-hoc requests and has even helped me with a new email campaign that I am doing shortly. Thanks guys, would highly recommend.

Value for money
5 stars
Service
5 stars
Quality
5 stars
Recommend?
YES
Customer review
Rochelle
Latham Smith Ltd
Just wanted to say thank you for building a wonderful new website for Lennard & Hill. I was very keen for a ‘responsive’ type and to incorporate video as much as I could without overloading it. All of my requests for frameless video, squeeze pages and pinch points have been achieved and I’m very grateful for all of your efforts. It’s been a pleasure dealing with you throughout this process.

I have been a Thesaurus customer using Universal for 10 years, so perhaps one of the longest, and I have always found the service absolutely perfect and always immediately helpful. The software is really reliable, easy to use and does exactly what it needs to do, to provide me with a reliable office system that I trust. They have also re-built my website using the latest HTML5 technology, squeeze pages and video. its easy to recommend these guys

Value for money
5 stars
Service
5 stars
Quality
5 stars
Recommend?
YES
Customer review
Ron
Lennard Hill