Manage your clients efficiently with Universal. Keep track on all your valuations, applicants, tenants and landlords in one place. You can contact your clients on mass via the system making use of the email, SMS or letter templates found within the software.

Add your staff members into Universal and control what areas of the system they have access to. Reports can also be run to monitor staff performance based on their activity within the software.

Transfer your property listings from Universal to your own company website with the click of a button and changes update instantaneously. There are various methods of achieving this, please contact us for further details.

You can also register applicants looking to rent a property via the website and import them in Universal.

. . . we also offer a fantastic website design service if you need a new website!

Universal can also upload your properties to many of the UK's most popular web portals such as Rightmove, Zoopla plus many others on a daily basis.

Subscriptions to the software includes uploading to two non-real time portal uploads.

Contact your customers via SMS and email either individually or on bulk. SMS and email templates can be used in a variety of situations such as.

Use Universal to get your properties and messages seen on social media. Twitter and Facebook buttons have been setup in Universal. The system creates pre-defined posts for properties which include a short-url. This link can also be used on any social media platform.

You can display all your property listings on a full screen slideshow, that can scroll through either on a TV or PC in your office. Many agents have used this to display on large screen in the office window.

The slide show is automatically populated via your listings in Universal and also checks for changes to any listings.

Your own custom adverts can also be inserted in between the slide show at specific intervals. This can be used for other advertising space, highlighting other services, or any special promotions you are currently running.

Universal Rentals comes with a large range of templates that can be mail merged into either Microsoft Word or HTML email templates. Templates can be fully customised to include your company artwork and contact details. Once setup generating your standard letters, documents or property particulars will be simply done with the click of a button. Examples of templates that can be created are:

Universal has a built in diary system enabling staff to be aware of all appointments, viewings and meetings for everyone within the office. Typical appointments include:

The diary enables users to follow up viewings that have taken place, so you can keep track of the appointments in each section.

You can also export contacts and diary appointments to Microsoft Outlook.

The reminders dialog gives an overview of outstanding personal and office tasks to be performed ensuring you never miss a followup. Some of the examples include:

If you are subscribed to Universal Rentals Management, there are additional reminders for payments, invoices and maintenance issues.

Comprehensive management reports show company/staff performance to help you organise your resources and business more effectively. Many of the reports can be drilled down for a more detailed assessment. The reports can be exported as PDF, Word or Excel documents. Some key reports include:

If you are subscribed to Universal Rentals Management, there are many additional financial and management reports that can also be generated.

We provide Universal in two separate systems.

Universal Office is our desktop solution where by the software is installed locally on your PC and an internet connection is not required to use the software. You can only access the software locally in one location.

Universal Anywhere is our cloud based solution where by the software is accessed over the internet. This is perfect for accessing the software in different locations or multi office setups. Data entered into the software is also backed up.