Tenancies are set up on the system and it links tenant, landlord and property together. In this area you can control the following items:

Keep track of all your bills and invoices in one place. Universal will automatically create your commission invoices every month (or whatever period you choose).

Manual invoice and bills can also be created when required. Bills are associated with a supplier database you enter into the system.

Allow Universal help you manage your deposits. Check the location of your tenant’s deposits and handle the returns. Deductions that need to paid for using the deposit can also be actioned.

Let Universal take control of your rents. The system will create rents automatically and will flag up any that are overdue. You can get a snapshot of any rent arrears that the tenant may be in via their statement window.

Through the system you pay any landlords who are owed money. Money owed can be either rent, credits or deposits. Any invoices or bills due can be deducted from the amount paid to the landlord.

The system logs all payments made to the landlord and details about each one, so you can get a quick overview of all transactions.

The manage accounts section is for creating and modifying bank accounts that you use in Universal. In this area you can perform the following:

Please note Universal does not have any link with your bank accounts.

The statement and balances shows the history of all the transactions for a tenant, landlord, supplier or an applicant in the system. Here you can get an overview for a particular individual.

The reminders dialog gives an overview of outstanding personal and office tasks to be performed ensuring you never miss a followup. Some of the examples include:

Comprehensive management reports show company/staff performance to help you organise your resources and business more effectively. Many of the reports can be drilled down for a more detailed assessment.

The reports can be exported as PDF, Word or Excel documents. Some key reports include:

Give your landlords the ability to access a selection of their data via your own website 24/7. They can login from their smartphone, tablet or desktop PC.

Landlords can view custom messages and various other information generated from the system:

Universal has a built in referral system directly to Tenant shop.

Who are Tenant Shop?

They are the most advanced utility management software platform in the lettings industry. Using the latest technology, they will notify local councils, water suppliers and energy providers of new and vacating tenancies, set up & close void accounts for your landlords ensuring there are no stray bills.

The service is FREE OF COST, saving your staff hours and they even share the COMMISSION with you.

We provide Universal in two separate systems.

Universal Office is our desktop solution where by the software is installed locally on your PC and an internet connection is not required to use the software. You can only access to software locally in one location.

Universal Anywhere is our cloud based solution why by the software is access over the internet. This is perfect for access the software in different locations or multi office setups. Data entered into the software is also backed up.