Thesaurus Technology - Universal mobile

Diary

View all appointments in the Universal diary in a simple and easy to read format. All of the appointment details are visible while on the go from viewings to property inspections.

Contacts

All people records are accessibly on Universal mobile. The search facility allows users to find a person based on name, mobile number, address or email. When a person has been found you can click to call or email directly via the smartphone.

Designed for mobile

Universal Mobile has been specifically designed for mobile phones, so viewing appointments and people records becomes an effortless task. By adding an icon to your home screen, you can have access to the information you require within a couple of taps.

Secure

Information stored on Universal mobile has several security features to ensure your data is protected. The data is held on secure servers and you can control staff access and reset passwords directly from Universal Anywhere.

Property data

You can view a property linked to an appointment. The listing will include a map, images and description of the listing so you can access this extra information on the go.

Real time data

Universal mobile is powered by the diary in Universal Anywhere. Data is automatically synced so anyone using the facility has all up to date diary and people records at their fingertips.

Help guide

What do I need to login?

Visit the server page you use to access Universal to via the browser on your phone. This can be found by selecting help > about in Universal.
(See image on the right which highlights the link you need to select)
Your branch ID. You can find this in Universal by selecting help > about (e.g. ABC1)
Your username from Universal (E.g. Ben)
Your password - This is password you use to login to Universal. Please note you may be given a prompt to improve your password for security

Useful note

If you try 10 incorrect attempts at your password, your account will be locked. This can be un-locked via the admin user in Universal.

Select Tools > Maintenance/system settings > User IDs > Select user > Unlock mobile access

If you need any help with this feature please contact the help desk.

Find the mobile link

Adding a shortcut on your phone

Apple iPhone

To add a shortcut to your home screen, simply visit the server you normally connect to in the Safari web browser and select the icon at the bottom to give you some more options.

For example: https://server13.universalanywhere.net/mobile

Scroll across until you see ‘Add to home screen’ then give your icon a name ‘e.g. Universal’.

Then click add, you can then move the position of this new shortcut if required.

1. Add to Home screen icon

2. Give name and save

3. Your new home screen icon

Samsung Galaxy

To add a shortcut to your home screen, simply visit the server you normally connect to in the mobile web browser and select the icon at the bottom to give you some more options.

For example: https://server13.universalanywhere.net/mobile

You will be presented with several options, one of which will be called ‘Add to home screen’.

Select this option then give your icon a name ‘e.g. Universal’. Then click add, you can then move the position of this new shortcut if required.