Universal Sales comes with a whole range of features to help you run your estate agency successfully.
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Manage your clients efficiently with Universal. Keep track on all your valuations, applicants, tenants and landlords in one place. You can contact your clients on mass via the system making use of the email, SMS or letter templates found within the software.
Add your staff members into Universal and control what areas of the system they have access to. Reports can also be run to monitor staff performance based on their activity within the software.
Transfer your property listings from Universal to your own company website with the click of a button and changes update instantaneously. There are various methods of achieving this, please contact us for further details.
You can also register applicants looking to rent a property via the website and import them in Universal.
. . . we also offer a fantastic website design service if you need a new website!
Universal can also upload your properties to many of the UK's most popular web portals such as Rightmove, Zoopla plus many others on a daily basis.
Subscriptions to the software includes uploading to two non-real time portal uploads.
Contact your customers via SMS and email either individually or on bulk. SMS and email templates can be used in a variety of situations such as.
Use Universal to get your properties and messages seen on social media. Twitter and Facebook buttons have been setup in Universal. The system creates pre-defined posts for properties which include a short-url. This link can also be used on any social media platform.
You can display all your property listings on a full screen slideshow, that can scroll through either on a TV or PC in your office. Many agents have used this to display on large screen in the office window.
The slide show is automatically populated via your listings in Universal and also checks for changes to any listings.
Your own custom adverts can also be inserted in between the slide show at specific intervals. This can be used for other advertising space, highlighting other services, or any special promotions you are currently running.
Universal Rentals comes with a large range of templates that can be mail merged into either Microsoft Word or HTML email templates. Templates can be fully customised to include your company artwork and contact details. Once setup generating your standard letters, documents or property particulars will be simply done with the click of a button. Examples of templates that can be created are:
Universal has a built in diary system enabling staff to be aware of all appointments, viewings and meetings for everyone within the office. Typical appointments include:
The diary enables users to follow up viewings that have taken place, so you can keep track of the appointments in each section.
You can also export contacts and diary appointments to Microsoft Outlook.
The reminders dialog gives an overview of outstanding personal and office tasks to be performed ensuring you never miss a followup. Some of the examples include:
Comprehensive management reports show company/staff performance to help you organise your resources and business more effectively. Many of the reports can be drilled down for a more detailed assessment.
The reports can be exported as PDF, Word or Excel documents. Some key reports include:
Universal will allow you to build up all the layers of the chain so you have everyone’s names, agent and solicitor details in one place.
The system will allow you to keep on top of the progress of the sale from when the first offer is placed, all the way through to when the final invoice has been paid.
The preview window gives a straightforward visual layout of current buyers involved in the chain.
The invoicing system in Universal allows you to keep track on your payments due and received from clients. You can raise invoices to clients in the software for items before, during or after the sale of the property.
If you fee is percentage based the system will work this out for you based on the accepted offer price. There are several reminders relating to invoices, allowing you to chase payments.
Using the reports, you can also run off specific queries about payments received over a period of time.
Universal is designed to be easy to use but also has features which some clients may need extra help with. Thesaurus Technology's support team provide help in every area of the software.
Unlimited phone support is included in ALL subscriptions to Universal.
Call 0845 83 82 666 and a member of the support team will be willing to help you.
Raise a support queryUniversal has a built in help facility. Simple press F1 when in Universal.
Videos are also available to help customers use Universal.
View online videosRemote training is available to new, existing and potential customers.
Training lasts 1-2 hour's and can involve a detailed look or a simple overview.
Book TrainingWe provide Universal in two separate systems.
Universal Office is our desktop solution where by the software is installed locally on your PC and an internet connection is not required to use the software. You can only access the software locally in one location.
Universal Anywhere is our cloud based solution where by the software is accessed over the internet. This is perfect for accessing the software in different locations or multi office setups. Data entered into the software is also backed up.
"We are constantly improving and developing the software. The vast majority of changes we make to Universal come from suggestions and feedback from our clients who use the system every day. If you have any feedback or ideas, we would love to hear them…
Send us a message via our suggestion box."
Adam HollidayCall 0845 83 82 666 for a informal chat with our sales team or select one of the options below.